Take the Guesswork Out of Finding the Right Auto Repair Shop
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Looking for the right repair shop for your vehicle? We recommend you ask a few simple questions to help identify an auto repair shop to properly care for one of your most valuable assets.
- Is the shop and customer waiting area clean and organized? Cleanliness and organization are signs of a well-run business.
- Are customers greeted and treated in a friendly and respectful manner? Many auto repair businesses excel in the area of customer service and satisfaction. A simple phone call to the shop to inquire about their services can give you a glimpse of how they treat customers.
- Does the business provide a written estimate? The business should complete a written estimate and request your signature prior to starting any repairs on your car.
- Does the business offer a warranty? Most auto repair businesses offer a warranty on parts and labor and the warranty are usually in writing or posted in the waiting area.
- Does the business have a list of satisfied customers or references that it is willing to give you? Satisfied customers and recommendations from family, friends and neighbors are helpful in finding a good shop.
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